Dell walkin drive 24th Sep to 31st Oct 2014




Dell International Services India Private Limited in Chennai
Experience: 0 to 2 yrs. Posted on: 23 Sep


Walkin Interview from 24th September to 31st October from 9 AM

Job Description

Exclusive Walk-in at Dell Business Process Solutions for Voice Process Executive - AR Executive

Job Title: Customer Care Sr. Representative


Experience: Freshers (0-2 years)


Role overview


Customer care Voice senior representative working in our Call Centre to carry out the crucial function of verifying eligibility/benefits and also verifying/notifying au of our Clients. Several thousand direct B2B calls are made to US Health Insurance companies each night to update and resolve the status of outstanding claims on the Client Software. Clients based in the US work closely with our teams, to be able to expedite timely recover of Health care expenses met by Doctors and Hospitals


Placing calls to the insurance companies to verify patient's health insurance eligibility/benefits and verification/notification of authorization

Document the outcome of the call and analysis as per the requirement being trained on.
Taking action based on the call outcome/analysis as per instructions provided

Role Responsibilities


  • Placing calls to the insurance companies to verify patient's health insurance eligibility/benefits and verification/notification of authorization
  • Document the outcome of the call and analysis as per the requirement being trained on.
  • Taking action based on the call outcome/analysis as per instructions provided
  • Adhering and achieving to ramp up targets.
  • Regular Attendance.
  • Work closely with the team leads and quality resources to deliver SLA.
  • Apply the training knowledge to the day to day work


Job Requirements



  • Should be open to work in night shifts in a 24x7 environment
  • Should have excellent communication skills in English.
  • Graduate with 0 to 18 Months of work experience.


Education Qualification :



  • Graduates (BA/BSc/B Com/BCA/BBA) & Post Graduates (MA/M Com) Except MSc IT or CS/MBA/MCA).
  • BE/B Tech Freshers with up to 70 % with no arrears may apply
  • BE/B Tech with call center experience may apply.
  • B.E/B.Tech Fresher with less than 65% aggregate marks may apply
  • Post graduate may apply except: MBA/ MCA/ MS (IT/Computer Science).


Interested Candidates kindly walk-in to our premises starting from 8th -September 2014 to 30th September 2014 to our below mentioned venue:


Dell International Services ,


DLF IT Park, 1/124, Shivaji Gardens

Block 7 , 2nd Floor
Moonlight Stop, Ramapuram,
Mount Poonamallee Road,
Manapakkam, Chennai - 600089
OR
Dell Business Process Solutions ,

Ambit IT Park, 3rd Floor,

32A & B, Industrial Estate,
Ambattur,Chennai - 600058
Contact Person: Ragassiya Menon / Neha Sharma

Regards,


Dell HR Team


Dell International Services India Private Limited
http://www.dell.com
Dell is a Technology driven company with a unique Dell Direct model. Dell Information Technology department (Dell I/T) plays a key role in enabling the Dell Direct model by creating, deploying and supporting global industry-leading I/T assets and services that reliably deliver the best customer experience and competitive edge.




Contact Details
Recruiter Name: Ragassiya Menon
Contact Company: Dell International Services India Private Limited

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