HSBC hiring for Customer Service Executive

• Company : HSBC
• Website : www.hsbc.com
• Job Role : Customer Service Executive
• Eligibility : Any Graduate/PG
• Experience : 0 - 1 Year
• Job Location : Bangalore

Company Profile:

Headquartered in London, we are one of the world’s largest banking and financial services organisations, providing a comprehensive range of financial services to around 89 million customers.Our international network covers 87 countries and territories in six geographical regions: Europe, Hong Kong, Rest of Asia-Pacific, Middle East and North Africa, North America and Latin America. With listings on the London, Hong Kong, New York, Paris and Bermuda stock exchanges, shares in HSBC Holdings plc are held by over 220,000 shareholders in 129 countries and territories.

Job Description:

• Acquire knowledge on HSBC products and procedures.
• Efficiently handle inbound and outbound calls to resolve overseas customer queries Maintain highest standards of audit and compliance requirements.
• To acquire detailed understanding of the process design and to be able to exceed SLA standards.
• Acquire knowledge on procedures related to relevant processes.

Skills:

• Excellent English communication skills.
• Ability to interpret and handle complex numerical data.
• Excellent interpersonal and negotiating skills.
• Good keyboard skills.
• Flexibility to work in shifts.
• Graduation/12th pass certificate.
• Freshers are welcome to apply.
• BPO experience can be added advantage.

Click Here for More Details & Apply

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