TCS walkin drive for IT Service Desk/IT Helpdesk Engineers on 29 Oct 2014

• Company : TCS
• Website : www.tcs.com
• Job Role : IT Service Desk/IT Helpdesk Engineers
• Eligibility : BE/B.Tech/MCA/M.Sc/MS
• Experience : 2-4 years
• Job Location : Gurgaon
• Walk-In Date : 28 Oct 2014
• Walk-In Time : 12:00 PM - 02:00 PM

Skills : 

• IT IS_Service Desk,
• Helpdesk Solution,
• Desktop Support Management (IT IS)

Job Description :

• 2+ yrs exp in IT / ITES / BPO Tech Support 
• Excellent Communication Skill 
• Receive, log, and manage calls from end-users via telephone, email, walk up, and web submission. 
• Take ownership of user issues and problems and follow up the status of issues/problems on behalf of the user and communicate progress in a timely manner. 
• Maintain a high degree of customer service for all support queries and adhere to all service management principles 
• Experience with installation, upgrade, test, and maintenance of software, hardware, and peripherals 
• Maintain end-user software/hardware asset management and track changes

Eligibility Criteria :

• BE/B.Tech/MCA/M.Sc/MS with minimum 3 years of relevant experience post Qualification IT- Experience.
• Bsc Graduates with minimum 4+ years of relevant experience post qualification IT Experience.
• Only Full Time courses would be considered.
• Consistent academic records Class X onwards (Minimum 50%)
• Candidate who have attended TCS interview in the last 6 months need not apply.

Documents to be carried for the walk-in:

1. A copy of resume
2. Passport size photo
3. Last 3 months pay-slip copies
4. PAN Card 

Walkin Address :

DLF Building No 6, 3rd floor, 

Tower C, DLF Cyber City, 

Gurgaon Haryana 

Near - Airtel Rapid Metro Station

Tweet