HCL walkin drive for Trainee on 13 Oct 2014

HCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL"s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.comHCL is a business enterprise with presence in the fields of technology and healthcare. Founded in 1976 as one of India's original IT garage startups, the HCL enterprise currently comprises three companies in India - HCL Technologies, HCL Infosystems and HCL Healthcare with annual revenues of US$ 6.5 billion and over 95,000 professionals from diverse nationalities operating across 31 countries including over 500 points of presence in India. In the technology space, HCL"s offerings span a wide range of software and hardware services and solutions including R&D, Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, IT Hardware, Systems Integration, Distribution of Technology and Telecom Products. A new entrant in Healthcare, HCL aims to provide innovative medical services, products and training to meet the growing demand for quality Healthcare in India. For further information, visit www.hcl.com

Walk-in Details	Date-13th October, Starting Time: 9 AM
Designation	Walkin: HCL Technologies Infrastructure Services Division (isd)
Job Description	2013/2014 B.tech/BE/BCA/BSc Physics, IT 50% throughout in academics No standing arrears Willing to relocate anywhere in India/Abroad Willing to sign the bond as applicable Willing to work in 24*7 environment CTC: 1.80 LPA Designation - Trainee Venue: - BS Abdur Rahman University GST Road, Vandalur, Chennai -600048. Job Location Chennai Drive location - Chennai Date-: 13th October 2014 (Monday) Time 9 AM 11 AM Job Description -: Respond to and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1 support and perform other activities based adhering on SOPs/work instructions Responsible for activities relating to the evaluation, analysis, setup of PC-based software products (e.g. word processors, spreadsheets, presentation graphics, database management systems, electronic mail, and communications), client software & basic network connectivity problems within SLA (If any) Use the Incident Management System to document information and manage problems and work requests and their respective resolutions and circumvention's Analyze, acknowledge & record each & every alert in the monitoring tools & handle the alerts as per their impact Administer and provide User account provisioning & activities Assign work orders / incidents to appropriate support teams and follow up until closure. Route problems to internal 2nd and 3rd level IT support staff Escalate complex problem to appropriate support specialists Routine maintenance updates with other IT staff and business units Initiates, Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution Provide hardware / software / network problem diagnosis resolution via email/chat/ telephone/web, Monitoring & Management of various IT Infrastructure components for customers end users Identify, evaluate and prioritize customer problems and escalations Participate in on-going training and departmental development Ready to work in rotational shifts, 24 x 7 shifts to provide monitoring of IT infrastructure support Regards HCL HR TEAM
Desired Profile	Please refer to the Job description above
Experience	0 Years
Industry Type	IT-Software / Software Services
Role	Trainee
Functional Area	IT Software - Application Programming, Maintenance
Education	UG - B.Tech/B.E. - Any Specialization, B.Sc - Computers, Physics, BCA - Computers PG - Any Postgraduate - Any Specialization, Post Graduation Not Required DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required
Compensation:	Best in the Industry
Location	Chennai
Contact	ISDCF@HCL.COM HCL Technologies Ltd
Telephone	0000
Job Posted	07 Oct

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